Date Posted: April 07, 2026
Application Deadline: April 15, 2026
Job Type: Part-Time / Casual
Job Category:
- Business, Accounting and Marketing
- Community and Social Services
Job Start Date: Immediately
Job Location: On-site Position (Summerside, PEI, Canada)
Positions Available: 1
Salary: $32.96 per hour
Hours Per Week: Minimum of 30 hours per week
Job Description
Our civilian dispatch personnel are a key part of the Summerside Police Services team and play an essential role in supporting public safety within the City of Summerside. Reporting directly to the Shift Supervisor, applicants must be able to maintain a calm and professional demeanor during high-stress situations, demonstrate strong oral and written communication skills, and follow directions from members of the service.
Reporting to: Shift Supervisor
Key Responsibilities:
- Answer calls from the public, including emergency and 911 calls for police and fire services.
- Dispatch police and fire personnel to calls for service as required.
- Immediately relay complaint information to the Shift Supervisor.
- Contact outside agencies and individuals to arrange or cancel appointments and relay information to patrolling members.
- Liaise with other units within the police service, partner organizations, and other municipal departments for support and coordination when needed.
- Perform other related duties as assigned.
Qualifications
- Minimum Grade 12 education required; post-secondary education considered an asset.
- Must be able to work under extreme pressure, pass all security screening requirements, and work shift work.
- Experience in public safety dispatching or working within an emergency service environment is an asset.
- Bilingual abilities are considered an asset.
- Experience using or training in PROS, CPIC, and DVS is an asset.
Please note: Required and additional training will be provided to the successful applicant.
Other
- Minimum 30 hours per week (working primarily 12-hour day and night shifts)
- This position does not have a fixed schedule; shifts are assigned by management.
- The successful applicant may be called in on short notice to cover full or partial shifts for other dispatchers.
How to Apply
Submit your application by email to the company contact listed below.
Documents to be included:
Cover LetterResumeReferences
Company Information
Company Name: City of Summerside
Address: 275 Fitzroy Street
City/Town: Summerside
Postal/Zip Code: C1N 1H9
Province/State: PEI
Country: Canada
Website:
Company Contact
Contact Person: Ashley Schurman
Contact Person Job Title: HR Coordinator
Telephone: 902-432-1230
Email: jobs@summerside.ca
